Purohit, Santanu, Sujoita Purohit, and Arvind Kumar Jain. “Transforming Customer Service in Indian Petro-Retail: A Technological Shift to IoT”. Scientific Research, New Technologies and Applications Vol. 10 (December 20, 2024): 47–60. Accessed June 4, 2026. https://stm.bookpi.org/SRNTA-V10/article/view/16599.