Santanu PUROHIT; Sujoita PUROHIT; Arvind Kumar JAIN. Transforming Customer Service in Indian Petro-Retail: A Technological Shift to IoT. Scientific Research, New Technologies and Applications Vol. 10, [S. l.], p. 47–60, 2024. DOI: 10.9734/bpi/srnta/v10/3555. Disponível em: https://stm.bookpi.org/SRNTA-V10/article/view/16599. Acesso em: 4 jun. 2026.