PREMALATHA S.; SASIKALA S.; SUBHA T. A Finite Capacity Single Server Queuing System with Encouraged Arrivals and Reverse Reneging with Controllable Arrival Rates. Research Updates in Mathematics and Computer Science Vol. 5, [S. l.], p. 107–117, 2024. DOI: 10.9734/bpi/rumcs/v5/8527E. Disponível em: https://stm.bookpi.org/RUMCS-V5/article/view/14329. Acesso em: 10 jun. 2026.