Respectful Workplace Policies: A Quantitative Study of Staff Education
Research Highlights in Language, Literature and Education Vol. 9,
23 September 2023
,
Page 118-134
https://doi.org/10.9734/bpi/rhlle/v9/7419A
Abstract
The goal of this chapter was to analyze Canada's Respectful Workplace Policy and how its provincial counterparts provide staff education to prevent or lessen workplace bullying. A workplace policy is any rule or guideline in a professional setting that defines appropriate conduct or best practices. Workplace policies commonly address topics such as health and safety, peer or customer interactions and hiring. The study's underlying premise is that a thorough understanding of the larger context of developing respectful workplace policies is necessary to comprehend how staff education is delivered. To find out if there are any differences in bullying content amongst respectful workplace rules, a quantitative technique was applied. Other findings from the study of 10 provinces and three territories suggested these complaints of bullying did not have a separate policy; as an alternative, bullying was placed as a subgroup of ancillary behaviours; harassment, discrimination and violence. This review can help all parties better understand the responsibility of staff education together with policy-making and conflict resolution necessary to resolve complaints of workplace bullying. This quantitative descriptive study found differences in respectful workplace policy across provinces as to how policy defines and refers to workplace bullying.
- Bullying
- harassment
- violence
- discrimination and mobbing