[1]
Badra Sandamali Galdolage 2021. Do Technological Service Encounters Assist or Perplex the User? Exploring the ’Information Richness’ of Web-based Self-Service Technologies. New Visions in Science and Technology Vol. 5. (Oct. 2021), 1–12. DOI:https://doi.org/10.9734/bpi/nvst/v5/2606E.