Hasbullah Othman, Irwan Ibrahim, Afizan Amer, Norina Ahmad Jamil and Nor Ratna Masrom. Evaluation of Service Quality and Resulting Customer Satisfaction of Malaysia Local Airlines Company. NIEBM-V5 [Internet]. 2022 Feb. 4 [cited 2026 Jun. 4];:65-78. Available from: https://stm.bookpi.org/NIEBM-V5/article/view/5617