Ivan TRAINA; Antonio FRACASSO. Service Design Thinking: A Case Study on Academic Lectures Addressed to Higher Education Students. New Ideas Concerning Science and Technology Vol. 10, [S. l.], p. 57–67, 2021. DOI: 10.9734/BPI/NICST/V10/7806D. Disponível em: https://stm.bookpi.org/NICST-V10/article/view/587. Acesso em: 13 jun. 2026.