Suneel WATTAL. Recent Study on Maturity Model for IT Managed Services. New Approaches in Engineering Research Vol. 1, [S. l.], p. 20–28, 2021. DOI: 10.9734/bpi/naer/v1/9122D. Disponível em: https://stm.bookpi.org/NAER-V1/article/view/1909. Acesso em: 3 jun. 2026.