Insight into Gen Z: Navigating the Changing Workplace Landscape

Abstract

The aim of this paper is to fill the gap about the characteristics and workplace preferences of Generation Z on what to expect of them since they are now adults joining the workforce. It is crucial to be prepared with their expectation of the workplace as an organisation needs to have a group of loyal workers to sustain its competitiveness and survival in this overarching competitive business world. With such insight it is hoped that employers are ready with information on the necessary training, working environment, preferred communication and management style expected by future employees, thus, ensuring the appropriate preparation to embrace the new workforce into the existing playing field as well as maintaining the existing Millennial generation as employees in organizations be it private or public sector. A document analysis has been done on reports released by responsible parties in an effort to further explore the insight of Gen Z preferences. Since Malaysia does not have much literature on Gen Z, therefore, this paper has to take the literature on Gen Z statistics from other studies around the world in describing and explaining the sphere of the discussion. It was found that Gen Z tends to redefine the conventional work environment in order to suit their needs and preferences to stay loyal and productive.