Santanu Purohit and Arvind Kumar Jain. A Petro Retail Odyssey into Superior Service Beyond Commodities: A Systematic Review. CRBME-V4 [Internet]. 2024 Apr. 10 [cited 2026 Jun. 13];:18-36. Available from: https://stm.bookpi.org/CRBME-V4/article/view/14071