The Effect of Job Insecurity and Turnover Intention on Organisational Citizenship Behaviour in an Eastern Cape University

Abstract

The main objective of this study was to investigate the combined effect of job insecurity and turnover intention on Organisational Citizenship Behaviour (OCB) of employees at a university in the Eastern Cape Province of South Africa.

Using a positivist paradigm, the study was descriptive in nature. The population of academics and administrative staff at the university under study is 2050. Raosoft was used to calculate the sample size, and the recommended sample size was 324. However, the researchers opted for a larger sample of 377. The researcher had access to a detailed sample frame and therefore used simple random sampling. The researcher used SPSS v.25 to analyse the data. This study employed a survey method using an electronic questionnaire to collect data. Inferential statistical tests used include the Multiple Regression analysis, Pearson correlation and Simple Linear Regression. The study concludes that job insecurity and turnover intention have a negative effect on the OCB of employees at the university under study. The concluded that job insecurity has a negative effect on the OCB of employees, the turnover intention has a negative effect on the OCB of employees, and job insecurity has a positive effect on the turnover intention of employees at a university in the Eastern Cape Province. The findings contribute to the body of knowledge on the importance of OCB and the factors affecting OCB. Recommendations provided to managers and practitioners are based on the conclusion of the study.